Current Programs

· Advisor Gold

· Manager Gold

· Gold Standard

· Gold Elite

FIXED OPERATIONS CONSULTING

Fixed Performance has several exciting new programs that can be custom tailored to fit any size budget and dealership to maximize fixed operations customer satisfaction and profits.

We all know dealerships today face increased competition and shrinking margins, making fixed operations an important place to improve profits, cash flows, customer retention and satisfaction. Dealership needs vary greatly depending on size and budget.

Programs must be customized to these needs and one size fits all will not work in today's environment. These programs were designed to meet the needs of the customer, blending with the dealerships needs to maximize fixed operation results.

Don't be fooled into making new partnerships with consulting firms tagging into performance pay programs. You are the one who invested capital and has the risk! Why not keep the rewards for your company and know the fees upfront? Most performance based programs expect to make $50,000 dollars from your company! We must wonder what this would work out to by the hour.

The Road To Excellence is always under construction.

The vast majority of dealer principles come from a background of sales. When fixed operations employees give an argument or reason why things must be done their way the dealer can't determine fact from fiction.

With fixed Performance as a team member your professional advise is just a quick phone call away. Easy telephone contact just one of many things that make Fixed Performance Consulting the right choice to add to your team.

Other reasons are:

• Positive attitude change
• Quick proven results
• Great follow up with team
• Team building
• Custom programs To fit your needs and budget
• Customer retention and satisfaction improvement

Click here for details on our current programs

100% GUARANTEE

If we fail to cover our initial fee's within 90 days from gross profit and cost control, we will refund your investment. Call 1-888-205-8718 for details.

What your dealership can expect from becoming a client:

• We review at least 18 months of financial results including Technician hours sold, gross profit, effective labor rates, expenses, and the list goes on. The data is then compiled into 12 month averages on our custom spreadsheets for trend review. Reviewing this amount of information on a month by month basis might seem excessive however provides a custom plan before we even set foot in your dealership. All fixed operations are reviewed in this manor including body shops if the dealership has one. Advisor results are also charted to review individual trends and develop an action plan to improve results.
• We train your existing staff on the proper processes to improve customer retention and gross profits. Advisor training is performed one on one as the importance of this position is understood. Managers also receive individual training with new goals set for the team. The Technicians have a luncheon that gives them an understanding on what is being developed and how it can improve their personal income over $10,000 a year if followed.
• A small to mid-size dealership receives three days from our consultant trainer at your dealership.
• A written report is sent after every visit for dealer principle or general manager to review.
• Monthly follow up visits include one day a month on dealership site to review progress by the team.
• Results are reviewed in detail with our consultant looking for any integrity issues in fixed operations. All integrity issues that are found are brought to the key manager immediately.
• We ask results are provided weekly for review by our consultant trainer looking for issues developing in the current month. Staff may be contacted for congratulations or issues on producing poor performance.
• Parts aged inventory is a concern at many dealerships. We develop an action plan to get rid of this frozen capital and train best practices for controls in the future.
• The dealerships we call clients can expect their staff to be motivated and encouraged to perform better. Our commitment at Fixed Performance is to provide a solid well defined path for improvement. We do not require a contract however feel our clients should allow at least 6 follow up monthly visits to assure the best results.
• All Fixed Performance trainers are certified by our President Rob Gehring and have committed to train consistently in every process. Rob also reviews every client’s monthly progress personally and is available to every client for questions. The assigned consultant will conference with the dealership team as needed over the phone.