I have written and spoken extensively on the need for qualified technicians. This morning’s news says there are now more job openings than unemployed people nationwide. This means if every job opening was filled there wouldn’t be enough unemployed individuals to fill those positions. Many dealerships haven’t placed importance on compensating their teams well. As the employment levels continue to rise dealerships will be challenged to find good people to fill any position let alone technicians. I challenge every dealership to reevaluate compensation plans to retain good people. The time is gone that staff goes years without improving their compensation. For dealerships to be successful retention of employees on their team must be a priority. This doesn’t mean you ignore poor performance of individual team members. Dealers must invest in equipment, training, and development of their staff well now more than ever.
Rob Gehring, President
Fixed Performance Inc.
Cell: (419) 282-1351
Fixed Performance complete fixed operations consulting