Blog

Scared or Determined

These are interesting times that have me thinking about 2008 when it seems our world would collapse. Negative thoughts amplified the facts causing most of us to question our future. My own personal situation at that time included a health issue that took away the use of my right hand from surgery and complications from […]

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Now an Auto/Mate® Affiliate

We are proud to announce that we are now an Auto/Mate® affiliate. You can find Margin Plus on their open mate partners affiliates page. If your dealership utilizes Auto/Mate for a DMS, we are your manufacturer warranty reimbursement people!   Sincerely, Rob Gehring, PresidentFixed Performance Inc. (Fixed Operations Consulting)ATES (Automotive Technician Employer Standards)Margin Plus (Manufacturer Warranty […]

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F.O.T. Focus on Three

Life is moving fast, and if it seems you are challenged to get anything done, this week’s newsletter is for you. I’ve seen people use to-do lists that are so long there is little to no hope of finishing them. They might have 20 projects that have been started without completing one. Today let’s look […]

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Wasting Time

The most precious thing that we all have is our time. It fascinates me that we all have equal amounts yet use it so differently. Take smoking as an example. We all understand it’s not healthy however imagine the amount of wasted time is taken for smoke breaks. Scanning social media or playing games are […]

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Asking the Right Questions

No matter what business you’re in asking the right questions makes a huge difference in results. The most important questions seldom get asked or even considered when evaluating a product, individual, or company. One question that I particularly like to ask is; “what makes you different?”. The truth is this should be every salesperson’s presentation […]

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Outbound Calls

It’s that time of year when many dealerships struggle to keep repair order count high. My favorite way to build repair order counts is to perform outbound calls with open safety campaigns. If this is a daily exercise repair order growth never seems to be a struggle and customer retention is never a concern. During […]

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Building Gross Profit

Building your gross profit has to be a priority for anyone in business today. Without enough gross profit, you are doomed to failure. Today let’s look at some proven ways for your dealership to build fixed operations gross profit. The first consideration in building gross profit must be customer count. If you’re just waiting for […]

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Getting Better

Dick Fosbury won an Olympic gold medal yet most don’t know his name or story. His Olympic record high jump was 7-4 to achieve a gold medal. The interesting thing to me is that Fosbury wasn’t remarkable as he developed in high school or initially in college. The standard techniques of high jumping were not […]

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Lessons From The Strike

I believe we must continually be observant and challenge ourselves with this question “what can we learn from this?”. The strike at General Motors has made a bunch of news lately. However, today I thought it would be timely to discuss what we can learn from this current situation. During a recent dealership visit, a […]

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Overrides

Today’s dealerships must be completely focused in on fixed operations performance. General Motors going on strike is just one concern of many related to new-car sales. Shrinking new-car margins are here to stay, and so is your dependence on fixed operations.  Everyone must be concerned about expenses and monitor them for results. Today’s topic gets […]

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