Arizona Warranty Reimbursement State Law

Arizona – AZ Rev. Stat. § 28-4451

State Law Allows Labor Increase

Yes

State Law Allows Parts Increase

Yes

State Submission Requirements

• Oldest RO in Days: 180
• Number of Qualifying RO’s (a): 100
• Or 90 Days of consecutive RO’s (b)
• OEM Response – Days: 30
• Increases Begins After OEM Receives submission unless disputing results – Days: 30

State Inclusion/Exclusions

• OEM Special Events/Promotion.
• Internals & Reconditioning.
• Parts Sold At Wholesale.
• Engine and Transmission Assemblies, if dealer agrees to be compensated for those assemblies with a handling charges instead of retail parts mark-up.
• Routine Maintenance, including but not limited to, Fluids, Filters, Belts.
• Nuts, Bolts or Fasteners unless included in otherwise qualified repair.

Notes: If the State Statute does not specifically list the item as excluded, the OEM will use their own definition on what to exclude from the submission. Our software accounts for both State Law and OEM Policy.