Blog

Outbound Calls

It’s that time of year when many dealerships struggle to keep repair order count high. My favorite way to build repair order counts is to perform outbound calls with open safety campaigns. If this is a daily exercise repair order growth never seems to be a struggle and customer retention is never a concern. During […]
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Feeding Your People

Zig Ziglar, the nationally acclaimed motivational speaker, and author had many sayings that inspired me. I had the privilege to meet Zig several times before his death, and he was always sharing information that shaped the individual I am today. One of his sayings I want to share with you is relative in these challenging […]
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Let us take a look together

Many dealerships remain in a struggle with today’s economy. Fixed operations are critical to getting needed gross profit for the dealership. We are in this together and must address our issues as a team. As for our team we stand ready to help. We will perform a no cost confidential review of your fixed operations […]
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Mikey Likes It

Many years ago, a cereal company ran a commercial that had three young boys at a kitchen table wanting to try cereal. Two of the boys did not want to try the new cereal and they gave it to Mikey saying he will try it however, he hates everything. Within a few seconds Mikey was […]
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Time to Run

Many of us have dedicated our lives to the automotive industry at dealerships. Seeing good times and bad times hasn’t been uncommon and they come and go. As you can imagine, I readily admit being a numbers guy and very observant. In my travels, I am excited to see fixed operations rebounding so quickly. Schedules […]
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Building Gross Profit

Building your gross profit has to be a priority for anyone in business today. Without enough gross profit, you are doomed to failure. Today let’s look at some proven ways for your dealership to build fixed operations gross profit. The first consideration in building gross profit must be customer count. If you’re just waiting for […]
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“We are Back!”

The last several months have been challenging to us all in the automotive dealership business. Most of us have been shaken to the core wondering what the future looks like in this new environment. We believe the automotive car business will come back strong in the future however new car sales will be challenging for […]
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Overcoming the Virus

Visiting car dealership recently it’s evident the virus has taken a toll. Car inventories are down and sourcing parts is challenging to say the least. It’s hard to even comprehend the extreme financial cost of the virus throughout the world. The trillions of dollars lost in the United States in just a few months affected […]
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Ford Labor Agreement Expiration

Many Ford dealerships have signed three-year labor agreements that have limited them from taking advantage of state laws that require them to pay retail on warranty rates. Many of these Ford agreements expire this month! With all of the challenges facing today’s car dealerships, you must take advantage of every opportunity you can to improve […]
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Be Aggressive

Successful people have some common threads and one of them were going to look at in this email. You must be aggressive. Don’t get me wrong being aggressive isn’t about mistreating anybody. It’s about being the absolute best you can be always looking for ways to improve results. No matter what your goal is, being […]
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